Looking for answers?
Frequently asked questions
Find clear and detailed answers to all common questions about city services, permits, and resident support programs here.
How do I contact city services?
You can reach our staff by phone, email, or by visiting the Civic Center at 100 Civic Center Plaza.
Are online services available for residents?
Yes, residents can apply for permits, request services, and access helpful resources online any time.
What areas does Administration oversee?
Administration manages infrastructure, public works, community support, and regulatory compliance citywide.
Can local groups request support?
Yes, we encourage community groups to connect for support or to partner on local events and initiatives.

Contact us
General inquiries
Address
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USA -
100 Civic Center Plaza, Springfield, IL 62701
Hours
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Mon-Fri 8:30AM — 5:00PM